Terms and Conditions for Lentera Lens Services
Welcome to Lentera Lens. These Terms and Conditions govern your use of our website and the professional photography and videography services we provide. By accessing or using our online platform or engaging with our services, you agree to be bound by these Terms.
1. Service Overview
Lentera Lens offers a comprehensive range of professional visual content services, including but not limited to Corporate Photography, Event Coverage, Product Photography, Architectural Photography, Portraiture, and Videography. Our services are tailored to meet diverse client needs with high-quality visual solutions.
2. Acceptance of Terms
Your access to and use of our site and services are conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use our services. If you disagree with any part of the terms, then you do not have permission to access our services.
3. Service Booking and Payment
- Booking Confirmation: All service bookings are subject to availability and confirmation by Lentera Lens. A booking is confirmed upon mutual agreement and, where applicable, receipt of a deposit.
- Pricing: Service prices will be provided through a custom quotation based on the specific requirements of each project.
- Payment Terms: Payment schedules, including deposits and final payments, will be outlined in the individual service agreement or quotation provided to the client.
- Cancellations and Rescheduling: Cancellation and rescheduling policies will be detailed in your service agreement. Generally, adequate notice is required for cancellations or reschedules to avoid forfeiture of deposits or incur additional charges.
4. Intellectual Property
- Ownership of Content: All photographic and videographic content produced by Lentera Lens remains the intellectual property of Lentera Lens until full payment has been received and specific usage rights have been granted to the client.
- Usage Rights: Upon full payment, Lentera Lens grants the client specified usage rights to the final deliverables as agreed upon in the service agreement. Unless otherwise specified, these rights are non-exclusive and limited to the agreed-upon purposes.
- Portfolio Use: Lentera Lens reserves the right to use any commissioned work for its own promotional and portfolio purposes, including display on our website, social media, and marketing materials, unless explicitly agreed otherwise in writing with the client.
5. Client Responsibilities
The client agrees to provide clear instructions, necessary access, and timely feedback for the successful completion of the services. Any delays caused by the client's failure to provide required information or access may impact project timelines.
6. Limitation of Liability
Lentera Lens will exercise reasonable care and skill in performing its services. However, Lentera Lens shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
7. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof, shall be settled by negotiation between the parties, and failing that, by the courts having jurisdiction in Johor Bahru, Malaysia.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any revisions become effective signifies your acceptance of the revised Terms.
9. Contact Us
If you have any questions about these Terms, please contact us:
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Address: 315 Persiaran Flora Utama, Taman Desa Cemerlang, 81700 Johor Bahru, Johor, Malaysia